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Frequently Asked Questions
Delivery and orders
Our packages are shipped between 24 and 48 hours after ordering.
Our shipments are sent by post, either by Colissimo or Mondial Relay, depending on your choice. Once the item is shipped, it takes 2 to 3 days depending on the region.
In the case of pre-orders, we indicate delivery times in the details section.
We offer returns and exchanges throughout France. So it costs nothing to try! (except for personalized pieces)
Please note, however, our return conditions : the product must not show any signs of wear or tear.
To make a return, contact us using our contact form and we will guide you through the process.
Delivery is free in mainland France for purchases over €49.
For Europe and the world, prices are indicated at the time of ordering.
Maintenance and repairs
We have a repair and maintenance service for leather goods purchased on our site.
In fact, to guarantee prolonged durability, we can change a zipper, carabiner or other item if necessary upon simple request.
Finally, please note that we offer a cleaning and inspection option for €35.
If you are interested, please contact us.